Terms and Conditions


Birds & Company offers you a wide range of tours, which includes bird and nature watching tours in Madeira.

 

Reservations

- After finding the tour that your interest, please contact us to check if it’s available on the intended day;

- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Phone number: +351 969 341 414

- To book our services you need to register in our website and proceed booking or send an email. A 20% deposit payment of the total cost (of the tour) is required in advance. You can make your payment by PayPal or wire transfer:

- NIB: 0010 0000 4763788000121
- IBAN: PT50 0010 0000 4763788000121
- Swift Code: BBPIPTPL
- PayPal email: This email address is being protected from spambots. You need JavaScript enabled to view it.

- The rest of the payment can be made to Birds & Company by wire transfer or PayPal until 8 days before the booked date, or it can be made in cash on the day of the tour;

- Your reservation is finalized when you receive a confirmation email;

- Clients are free to cancel their reservation, but it’s necessary to inform us by email or telephone. The deposit is non-refundable, the rest of the money will be returned to you by wire transference or PayPal. Refunds only for reservations cancelled 24 hours in advance;

- Birds & Company reserves the right to cancel any tour which there is not minimum of reservation, due to the weather conditions or other unsuitable conditions. In this case the refund is made in full or we try to reschedule to the possible date;

- Children from 5 to 11 years pay 50% of the tour. Less than 4 years old is free;
 

Number of travellers

- The minimum number of travellers in land tours is 2 and the maximum number is 8 for 1 guide;

- In sea tours the minimum number of travellers in each trip is 4 and the maximum number is 20 plus the guide and the skipper;

 

Tour Packages includes:

- All transportations of land tours from Funchal and Caniço. In case it’s necessary, contact us to rearrange another pick up point with extra tax;

- The services of the tour guide(s) and driver(s);

- In some tours, packages includes meals;

- Personal accident Insurance in agree with the Portuguese Law with the following coverage:

- Death or permanent disability: 20 000 €
- Hospital and treatment Expenses: 3 500 €
*Optical and photographic equipment insurance is NOT Birds & Company’s responsibility;

 

Not Allowed

- To use photographic equipment during night tours to seabirds nesting locations;

- Collect any animal or plant during the tours;
 

Restrictions

- Any physical limitation or health problem must be informed in your reservation. It is extremely important to our guides to have this information;
 

Birds & Company

- The company is a registered tourism operator with the license 122/M/2012 by Direção Regional de Turismo - Secretaria Regional da Cultura, Turismo e Transportes;

- Our company is authorized by the Madeira Natural Park to operate in protected areas;

 

Last update August 2016

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